Refund & Return Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our refund and return policy below.

Returns

You have 30 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• You must provide proof of purchase or order number.

Non-Returnable Items

Some items cannot be returned, including:

• Perishable goods
• Personal care items
• Gift cards
• Items marked as Final Sale

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Send us your order number and clear photos of the item so we can resolve the issue quickly.

We will offer a replacement or full refund depending on the situation.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that bank or credit card processing times may vary.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Shipping costs are non-refundable.

Order Cancellations

Orders can only be canceled within 12 hours after placing the order. After that, the order may already be processed for shipping.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: support@yourstore.com